Refund policy
Returns & Exchange
We’re honored that you have chosen Revivify
Skincare to fulfill your skincare needs and we
want you to be thrilled with the outcomes you
see in your skin, but for hygiene purposes, all
sales are final. We do not accept cancellations,
returns, or exchanges; no exceptions!
Damages and issues
Our team works diligently to inspect each item
before shipping. However, mistakes sometimes
occur; therefore, upon receiving your order, it is
crucial to thoroughly inspect it and contact us
within 3 days after receiving, it for any defects,
damages or, incorrect items received. Please
contact us at info@revivifyskincare.co with a
description of the problem and 3 clear images of
the damaged items, including the order number.
Emails received outside of the 3-day limit will not
be accepted.
If your request is approved, we will provide you
with a return shipping label. We won't accept
returns for items that are sent back to us without
first contacting us!
You can always contact us if you have any
questions.
Stolen Items (delivered, but not received)
Once your order has been confirmed as
delivered by the designated shipping carrier, we
consider our obligations to have been fulfilled. If
you receive a notification that your package has
been delivered but you aren’t able to locate it, please
contact the delivery service responsible for
handling your package. Recipients should also
ask neighbors if they have seen their package
and thoroughly inspect surrounding areas. We
will try our best to work with you to resolve the
issue and ensure that you receive your order!
Please note: Upon receiving your order, it is crucial to thoroughly inspect it and contact us within 3 days after receiving it for any defects, damages or, incorrect items received. Please contact us at info@revivifyskincare.co and send us an email describing the problem as well as 3 clear images of the damaged items, including the order number. Emails received outside of the 3-day limit will not be accepted.